Customer Support?

Frequently Asked Questions about PrePaidFantasy Card?

1.) How does the PrePaid FantasyCard Work?
2.) Having trouble logging into the site? or viewing video feeds?
3.) How come all the videos wont play on my computer?
4.) How come the feeds are SLOW or NOT coming up at all?
5.) I would like to cancel my subscription. How do I cancel?
>>> How does the PrePaid Fantasy Card Work?
Your PrePaid Fantasy Card can be purchased anywhere in the United States. For more info on where to purchase your PrePaid Fantasy Card, click Here. If you have already purchased a Prepaid Fantasy card, read below for exact details on how to get the most enjoyment out of your pre paid fantasy card.
1.) Retrieve the Fantasy Card that you have purchased

2.) Flip the card over to the back and scratch off the username and password fields to uncover your username and password.

3.) Visit our "All Prepaid Site Listings" page to view all the current websites that are available with your Prepaid Fantasy Card Membership.

4.) Click on any of the websites on that list that interest you most.

5.) Once you arrive on the website, look for a box that says "Enter your Fantasy Card Details" either on the front page or on the entrance page.

6.) Once you have located this, typein the username and password from the back of your prepaid fantasy card into the boxes located on the website and click on the "Enter Site" button.

7.) After entering your first website your card will be activated, and you will have UNLIMITED access to any of the 100+ participating sites in the Prepaid Fantasy Card network for the duration of your Prepaid Fantasy Card.

8.) Enjoy the site!!! - (Repeat steps 3-7 to visit more sites)
If you still have more questions, please visit Fantasy Card Support.





>>> Having trouble logging into the site? or viewing video feeds?
Some of our feeds and our authentication system is complex and secure to prevent hackers from illegaly accessing the sites. If you are having trouble accessing a website or viewing a video feed, it can be one of 2 problems:
1.) Your computer has Spyware/Adware installed. Click her for infon on how to clean your computer

2.) Your cookie settings are too high. Click Here to Learn how to adjust your cookies

This is a common problem when surfing the web. Many sites or downloads install trojan horse or spyware on your computer to either popup advertising campaigns or use your computer for other purposes.

Download this FREE program - Ad Aware 6.0.1 - install it and run it on your computer to check for any spyware, adware or other trojan horses. Please make a backup of everything and follow directions and recommendations when using ad aware. This is a good program to always keep handy to run every few months to check your computer doesn't get infected. This is the main problem with accessing and viewing the site. Follow the steps below to ensure your cookies are set to the right settings in order to fully maximize your prepaid fantasy card:

Go to "Tools" -> "Internet Options" at the top of your Internet Explorer browser:
(will vary depending on the browser you are using)

Next Step: "Delete Cookies" - and "Delete Files"
This will delete all old stored cookies and your temporary internet files.

Next Step: Click on the "Privacy" Tab at the top

Next Step: Set your Privacy to "Low"

Thats all.. You should have full access to all the feeds and site. :)

Click HERE to go back to PrePaidFantasyCard and start enjoy the sites.





>>> How come all the videos wont play on my computer?


One of the reasons you are having problems viewing the feeds is because you don't have one of the following required FREE video players. Please make sure you have all 3 of these free video applications installed:

1.) Microsoft Windows Media Player

2.) Real Player

3.) Quicktime

We have thousands and thousands of videos and it varies as to which of the above software packages they use, so we recomend having them all installed on your computer so you have no problems when viewing the videos inside our members areas.


Click Here - For other reasons you may have trouble viewing the feeds.





>>> How come the feeds are SLOW or NOT coming up at all?


Very rarely you'll see the feeds run slow or sometimes not load at all. Don't be alarmed. This is caused by net congestion, or the occasional server lag. Try back in 15-30 minutes and the problem should be resolved. If there is more questions, please contact our support staff below to get it fixed asap.




If you still have more questions, please email Fantasy Card Support.